About Social Media Monitoring

About Social Media Monitoring

Social media lets us connect with the world, but it comes with some risk. Someone could take over your account, or send you links to scams or risky sites. And unfortunately, children may be more susceptible to risks, like cyberbullying, dangerous TikTok challenges, and inappropriate content.

Social Media Monitoring¹ monitors your accounts on the most popular social media sites listed below and notifies you of suspicious activity, such as changes to your account settings and risky links. It can also monitor your children's accounts and notify you for any potential cyberbullying, dangerous TikTok challenges, explicit content, or hate speech.²
  1. Facebook
  2. LinkedIn
  3. Twitter
  4. YouTube
  5. Instagram
  6. TikTok
  7. Snapchat

Monitoring we provide by social media provider 



Benefits from Social Media Monitoring

  1. Account takeover protection: Your account is monitored for setting changes and suspicious posts to avoid account takeover.
  2. Protection against scams or phishing: Your account is scanned for scam or malware links in your account feed, which can be used to steal or extort your data or money.³
  3. Protection against inappropriate content: Your account feed, including your child's, is reviewed for posts or comments related to cyberbullying, hate speech, explicit materials, drugs, or violence.²

Add a social media account for monitoring

When you add a social media account for monitoring, we perform a historical review of your account for posts or comments that were made in the past year or up to 200 pieces of content, whichever has come first.
  1. Sign in to your account.
  2. Under Monitored Info tab, scroll down to Social Media Accounts section.
  3. If you haven't added any account for monitoring, click Get Started, and then click Add next to the social media account that you want to link.
  4. Read and understand the on-screen information.
  5. Click Link and login into your social media account. 
  6. Read the on-screen information and complete the linking of your account.
  7. You should confirm that your social media account is connected and continues to be monitored by signing in to your account.
Even if you have a Google account, you need to create a YouTube channel to link that for Social Media Monitoring.

Disclaimers

¹Does not include monitoring of chats or direct messages. Monitoring available in English only.
²Our service may not identify all cyberbullying, explicit content, or hate speech. Monitoring available in English only.
³Reimbursement does not apply to identity theft loss resulting, directly or indirectly, from phishing or scams.
§Not available in all countries.

    • Related Articles

    • Learn What to Do if You Received a Social Media Monitoring Notification

      If you received a Social Media Notification, we encourage you to be proactive so an identity thief does not take control of your social media account. You want to prevent your account from being used to post malicious content, enable fraudulent money ...

    • Dark Web Monitoring for the United States

      Based on what was found in your notification, use the list below for the next steps. We will continue to scan the dark web for activity. If we detect your information, we will send another email. You can: Change the password associated with the ...

    • About Dark Web Monitoring

      Dark Web Monitoring scans for your personal information on hard-to-find dark websites and forums. It is important because identity thieves can buy or sell your personal information to commit several illicit activities. We monitor and notify you if we ...

    • Types of Personal Information Monitored by Dark Web Monitoring

      Dark Web Monitoring is a service that scans for your personal information on hard-to-find dark websites and forums. For plans with Dark Web Monitoring, the types of personal information that we monitor depend on your region or country of residence ...

    • Protecting Your Data from Cyberattacks on the Dark Web

      Actions you can take to protect your exposed data on the Dark Web Username and/or Password Change your username if you have the option. Change your passwords linked to that userna Set up 2-factor authentication whenever available for a website. You ...